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zeeben77 collects and uses your information to keep your wallet, transaction records and account access working correctly — your data stays within the scope we describe here, and access to this platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you link to your wallet. For Bangladesh account holders using Nagad, Upay or Bank Transfer, we log each transaction reference so that your payment history is visible inside your account area. We do not sell your personal information to third parties, and we do not share it outside the contexts described in this policy. We also collect technical data automatically — device type, browser session identifiers, and the pages you visit within the platform. This helps us keep the account flow working correctly across mobile and desktop. Cookies are used for session management and to remember your login state; you can review your browser settings to control cookie behaviour, though disabling session cookies may affect your ability to stay signed in. Our data practices are subject to the laws of the jurisdiction under which your account operates. If you are accessing from Bangladesh, your rights and our obligations depend on applicable local regulation. We keep your data only as long as your account is active or as required by the applicable legal framework. When you close your account, we follow the retention schedule set out in our standard account-closure process.
Transaction references from Nagad payments are logged against your account wallet. You can view these inside the signed-in account area under your payment history tab. We retain these records in line with our standard data retention schedule.
Upay transfer references are stored in the same account history view. If a record appears incorrect, you can raise a correction request through the support route described in the contact section below.
Bank Transfer entries are matched to your account by the reference number you provide at the time of transfer. These entries form part of your transaction record and are accessible while your account remains active.
Browser and device session data is collected automatically to maintain your login state and support the correct display of account pages. This data is not linked to third-party advertising networks.
Not every interaction you have while on this platform falls under the same data rules. This section sets out where our policy applies directly and where a third-party framework takes over. Knowing the boundary helps you direct questions to the right place.
Data collected when you register, log in, or update your account details is fully within the scope of this policy. That includes the email address, mobile number and payment method linked to your wallet.
Payment records for Nagad, Upay and Bank Transfer transactions processed through your account are covered here. We store references and amounts as they appear in your confirmed transaction history.
Game content delivered through the lobby — including titles from Spadegaming, PG Soft, Microgaming, JDB, Pragmatic Play and PlayStar — is served by those studios. Their own data practices govern any interaction data their systems capture directly.
Links or payment confirmation flows that take you away from our domain fall outside the scope of this policy. Once you are on a third-party page, that party's privacy terms apply and we have no visibility into what they collect.
You have several concrete options for managing your personal data. First, you can review the information we hold on you by opening the account settings page while signed in — your registered contact details, linked payment method and transaction history are all visible there without needing to contact support. If any detail is wrong — for example, a name spelling or a contact number — you can submit a correction through the account details form in your profile section. For records that cannot be self-edited, such as a transaction entry that does not match your Nagad or Upay reference, raise it directly with our support team and we will investigate. You can also ask us what data we hold beyond what is visible in your account area, or request that your account be closed and your data handled according to our retention schedule. All of these requests are handled through the contact routes listed in the support section of this page.
Sign in and open the account settings page. Your profile details, linked payment method and transaction history are displayed there. No support request is needed for a standard record review.
Use the account details form in your profile to update contact information. For payment-record corrections involving Nagad, Upay or Bank Transfer references, contact support with the transaction reference number.
If you want to know what personal data we store beyond your visible account area, send a written request through the support contact route. We will respond within the timeframe set by applicable local regulation.
Open a support request to close your account. We will process your request and handle retained data according to our standard schedule, in line with the legal requirements that apply to your region.
If you have a question about this policy, want to correct a record or need to make a formal data request, use the contact routes published on our platform. We do not accept data requests through unverified channels.
Open the support chat from your signed-in account page for questions about your transaction records, account details or payment history. Available through the platform's published support interface.
Send a written data request or correction query to the support email address listed on the contact page of this site. Include your registered account identifier so we can locate your records accurately.
The help centre published on this platform covers common account and payment questions, including steps for reviewing your Nagad and Upay transaction records without contacting support directly.
We keep our data handling consistent and scoped to what is necessary to run your account and process your transactions accurately.
Session cookies keep you signed in and maintain your account state across pages. You can manage cookie preferences through your browser settings. Disabling session cookies may affect how your account displays or whether your login state is preserved between visits.
Account access is protected through the login credentials you set during registration. If you believe your account has been accessed without your permission, use the account security section in your profile or contact support immediately through the published chat route.
We retain your account and transaction data for as long as your account is active and for the period required by the legal framework applicable to your region. When your account is closed, data is handled according to our standard retention and deletion schedule.
To update details we cannot process through self-service, or to submit a formal data request, contact us via the email address published on our contact page. Include your account identifier and a clear description of what you need so we can handle it without unnecessary back-and-forth.
These are the questions we receive most often about how we handle account and payment data. If yours is not here, use the support contact route to ask directly.
We collect the registration details you provide — your name, contact information and the payment method you link to your account. We also collect technical session data automatically, such as device type and browser session identifiers, to keep your account working correctly across mobile and desktop.
Yes. Sign in and open the payment history section of your account. Transaction references for Nagad, Upay and Bank Transfer entries are listed there. If a record looks incorrect, raise it with support and include the original transaction reference number.
We do not sell your personal information. Data is not shared outside the contexts described in this policy. Game studios providing content through the lobby operate under their own data practices for interactions their systems capture directly, which fall outside the scope of this policy.
Log in and open the account details form in your profile to update contact information directly. For records you cannot edit yourself — such as a payment reference that does not match your Nagad or Bank Transfer entry — contact support with the specific reference and we will investigate.
After account closure, we retain your data for the period required by the legal framework applicable to your region. We do not keep it beyond that requirement. You can ask about the specific retention period that applies to your account by contacting us through the published email route.
Go to the account security section in your profile settings and change your login credentials immediately. Then contact support through the published chat route to report the incident. We will review your account access log and advise on the next steps from there.